We don't have an exact date yet, but it will be sometime in 2027. We may re-open earlier to accept some repair requests, so please sign up for any updates here.

Unfortunately, all customer enquiry channels including emails and social media DMs will be closed from the 16th February 2026.

To be notified when we're available again, please sign up for any updates here.

No, unfortunately our online store will be closed and we will not be accepting any orders after the 19th January 2026.

If your store credit or gift card expires during this closure period, you may get in touch with us when we re-open and we will happily extend it for you.

Please hang onto your piece and get in touch with us when we re-open. We promise to honour any warranty claims during the closure period.

We may re-open earlier to accept some repair requests, so please sign up for any updates here.

Yes, it will be! We promise to honour any warranty claims during the closure period.

Please hang onto your piece and get in touch with us when we re-open.

When we re-open there may be a change in our product range. Any items that are no longer available for replacement will be eligible for a repair or a store credit instead.

We may re-open earlier to accept some repair requests, so please sign up for any updates here.

You may choose to use your own jewellery repairer while we're closed, but please note that any work done by other repairers won't be covered under our warranty.