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JEWELLERY CARE

All of our jewellery is made from either solid gold or sterling silver. This means they’ll never fade, rust or turn green (which only happens to poorer quality jewels that are plated, filled and made of base metals).

 

General care

The best thing about our jewels, is they can come into contact with water or moisture without fear of damage.

However, they are delicate and dainty by nature, so to keep them in optimal condition, we recommend you don't wear your jewels during the following activities:

  • Swimming - especially in chlorinated pools as the chemicals can damage the metals and cause accidental breakage or discolouration.
  • Exercise/vigorous physical activities
  • Sleeping - It is easy for jewellery to fall out, become snagged on hair or sheets and break accidentally.
  • Cleaning - Harsh detergents and cleaning agents can damage delicate gemstones as well as the metals.

Tips for caring for your jewels:

  • If your jewellery contains any natural gems please take extra care to avoid any harsh cleaning products or ultrasonic cleaners.
  • Only use a mild detergent or soap and water.
  • Use our polishing cloth on the metal only, not directly on gems.
  • Store your jewels in a clean dry place when not wearing.
  • Never use toothpaste or a harsh brush when cleaning jewels. Toothpaste contains an abrasive formula which will dull your jewels.

    Sterling Silver

    When silver is exposed to air, it reacts to sulphur containing substances in the air in a chemical process known as ‘oxidisation’. This causes a thin layer of tarnish on your jewellery and is 100% reversible.

    To remove tarnish from your silver jewels, just use your complimentary polishing cloth (which comes with each order) which contains an anti-tarnishing agent.

    To minimise the effects of tarnishing, store your jewellery in a dry enclosed place, like in a jewellery box or pouch.

     

    Solid gold

    If your jewellery is dirty, you can wash your jewels with soap or a gentle dish-washing detergent and warm water. A really soft toothbrush is also helpful in getting into small crevices in your jewellery to keep it clean. Be careful not to scratch delicate gemstones like pearls with your brush.

    From time to time, you may notice a thin layer of tarnish or a dark reddish tinge develop on your jewellery. This is more common in earrings, specifically on earring posts and the parts that are in contact with your skin.

    This is a very normal reaction with your skin and the metals in your jewellery and is 100% reversible. Just give your jewels a good clean and use your polishing cloth to shine your piece. You'll see the dark marks begin to rub away and your jewellery will be restored to its original colour.

     

    Polishing Cloth

    • The polishing cloth you will receive is a special cloth impregnated with an anti-tarnish polishing compound. It is suitable for polishing sterling silver (to remove tarnish) as well as gold.
    • Do not wash the cloth in water, keep it nice and dry.
    • Do not be alarmed if the cloth shows black marks after polishing your piece. This is a normal reaction between the polishing compound in the cloth and the metal of your jewellery.
    • Only polish your piece until it is shiny, there is no need to polish until there are no more black marks as this is not an indication that the piece is clean.

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