FAQs

AUSTRALIA - Order by Sunday 5th May 11.59pm AEST

Sydney pick-up option available in Northbridge 2063.

NEW ZEALAND- Order by 30 April 11.59pm AEST

MADE TO ORDER: Please allow for additional processing times as stated in the individual product listings. If in doubt, feel free to contact us here.

All orders are packed in our premium sustainable white gift boxes, along with a complimentary polishing cloth.

By default, we will combine multiple pieces of jewellery into one gift box if it fits.

If you are ordering gifts for different people and require us to pack your items in separate boxes, please state this clearly in the 'order notes' at checkout.

You also have the option to include a hand-written gift note at checkout or purchase one of our greeting cards.

Please note: In line with our sustainability initiatives we aim to reduce waste and packaging. Therefore, we do not include paper receipts/tax invoices in the parcel and no ribbons or additional wrapping paper are used.

ADD A PERSONAL TOUCH

Create a unique and meaningful keepsake by carefully selecting the charms and pendants that resonate with you.

Personalise with initials, or a small engraving on the back on selected pieces.

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